Privacy Policy

As part of your dealings with Deltech UK Ltd, we will collect and process personal information about you in order to administer our relationship to you. This will never involve sharing your personal information with third parties. This Privacy Policy describes how we use your information and how you can exercise your rights with respect to personal information.

Should we decide to change our Privacy Policy, we will post the updated Privacy Policy on our websites so that you are always aware of what personal information we collect and how we use it. The updated Privacy Policy will take effect as soon as it is posted on our Website.

In this Privacy Policy, references to we, us or our means the Deltech UK Ltd entity that processes your personal information (as defined below) and interacts with you.

In this Privacy Policy, references to you mean the person whose personal information (as defined below) we collect, use and process. This includes anyone who visits our website, contacts us in connection to purchasing goods we provide or otherwise interacts with us.

In this Privacy Policy, references to a Website means our website and social media.

We are committed to protecting your privacy. We will use your personal information in accordance with the Data Protection Act 1998 up to and including 24 May 2018 and the EU General Data Protection Regulation 2016/679 thereafter (GDPR) (together with the Data Protection Legislation) and other applicable laws and regulations that relate to data protection and privacy.
Who is responsible for your personal information?
For the purposes of the Data Protection Legislation, the relevant Deltech UK Ltd entity is the data controller in respect of your personal information that we collect and process as further described in this Privacy Policy.

What information do we collect?

We may collect and process information about you including your name, date of birth, address, contact details and data collected as part of a credit account application. This information is referred to in this Privacy Policy as personal information.
In particular, we may collect and process the following personal information about you:
Information that you provide by filling in forms, including those on our website.
Information contained in and records of communications between us, including emails, letters and text messages.

Details of your visits to our website, including, but not limited to, traffic data, location data, IP address and the resources that you access (including the pages of the website you view).

How do we use your personal information?

We use your personal information in connection with our business activities. In particular, we may use your personal information in the following ways:

  • To respond to queries from you regarding the purchase of goods.
  • To manage and administer the relationship between you and us.
  • To notify you about changes to our services and otherwise communicate with you; for example, we will use your contact details in order to respond to any queries you submit to us.
  • To obtain feedback from you regarding us, and any other relevant information.
  • In accordance with your preferences. We may also use your personal details to provide you with information about promotions and offers that may be of interest to you.

Protecting your personal information

The transmission of information via the internet is not completely secure; this risk is not specific to our website and is common across the internet. We cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk.

What choices do I have?

If you think the personal information we hold about you is inaccurate or incorrect, you can request we correct this information by writing to us using the details at the bottom of this page.
Access to your personal information.

The Data Protection Legislation gives you the right to access your personal information. To request access to your personal information please contact us using the address below.

Third Party sites

Our website may contains links to other websites. This Privacy Policy applies only to our website, so visitors should always be aware when they are moving to another site and read the privacy statement of any site which collects personal information. We cannot be responsible for the privacy policies and practices of other sites even if you access those using links from our website. We do not pass on any information about our visitors to any other site.


Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

The cookies we use are “analytical” cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies, (including essential cookies) you may not be able to access all or parts of our site.

How to contact us.

If you have any comments or questions regarding this Privacy Policy, please contact us by writing to us at Deltech Uk Ltd, Unit 5, Mill hill industrial estate, Flower lane. NW7 2HU.